Legal Information

This page sets out who operates trustedglobaldc.com, how to reach us for legal and grievance matters, and the notices that apply to the website and the hosting services sold on it. Trusted Global DC (“TGD”, “we”, “us”) is an Indian provider of shared hosting, virtual private servers, dedicated servers and related add-on services.

Company details

Legal entity	[Registered legal name of the company]
Trading name	Trusted Global DC (TGD)
Corporate Identification Number (CIN)	[CIN as issued by the Ministry of Corporate Affairs]
GSTIN	[15-character GST registration number]
Registered office	[Registered office address, city, state, PIN code], India
Website	https://trustedglobaldc.com
General enquiries	[email protected]
Sales	[email protected]
Support	[email protected] · +91 83296 09620

These particulars are published in line with Section 12(3)(c) of the Companies Act, 2013 and the Consumer Protection (E-Commerce) Rules, 2020.

Grievance Officer

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer to handle complaints about the website, our services, hosted content and personal data.

Name	[Full name of the Grievance Officer]
Email	[email protected] (subject line: “Grievance”)
Phone	+91 83296 09620 (Monday to Saturday, 10:00 to 18:00 IST)
Postal address	Grievance Officer, Trusted Global DC, [Registered office address], India

We acknowledge every grievance within 24 hours of receipt and aim to resolve it within 15 days. Please include your registered email address, the service or order concerned, and a clear description of the issue so that we can act on it quickly.

Payments and invoicing

Online payments on this website are processed by Razorpay Software Private Limited, a payment aggregator authorised by the Reserve Bank of India. Card numbers, UPI credentials and net-banking details are entered on Razorpay’s secure checkout and are never stored on our servers. All prices are quoted in Indian Rupees (INR). Goods and Services Tax is charged where applicable, and the GSTIN you provide at sign-up is printed on your invoice so that you can claim input tax credit.

Governing law and jurisdiction

The website, these notices and every contract for services concluded through the website are governed by the laws of India. Subject to any rights you have as a consumer under the Consumer Protection Act, 2019, the courts at [City of the registered office], India have exclusive jurisdiction over any dispute arising out of or in connection with them.

Regulatory framework

Our services and this website are operated in compliance with, among others:

• the Information Technology Act, 2000, including the safe-harbour provisions for intermediaries in Section 79;
• the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011;
• the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021;
• the Digital Personal Data Protection Act, 2023 and the rules made under it, as they come into force;
• the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020;
• the directions of the Indian Computer Emergency Response Team (CERT-In) on cyber-security incident reporting and log retention.

Intellectual property

The Trusted Global DC name, the TGD logo, and all text, graphics, page layouts and software on this website are owned by us or licensed to us and are protected by Indian and international copyright and trademark law. You may view and print pages for your own use but may not reproduce, distribute or modify any part of the website without our written permission.

Third-party names and marks that appear on the website, including AlmaLinux, CentOS, Ubuntu, LiteSpeed, Intel, Xeon and Razorpay, belong to their respective owners and are used only to describe the products and services we provide.

Official communications

Genuine emails from us are sent only from addresses ending in @trustedglobaldc.com. We never ask for your password, one-time passcodes or full payment card details by email, phone or chat. If you receive a suspicious message that claims to be from Trusted Global DC, do not act on it; forward it to [email protected] and delete it.

Related policies

• Terms of Service – the contract that governs your account and every service you buy from us.
• Privacy Policy – what personal data we collect and how we handle it.
• Cookie Policy – the cookies this website sets and how to control them.
• Return & Refund Policy – cancellation windows, money-back periods and how refunds are paid.
• Disclaimer – the limits of the information published on this website.