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Return & Refund Policy

30-Day Money-Back Guarantee Policy

We stand behind the quality and reliability of our hosting services. If you're not 100% satisfied within your first 30 days, you can request a full refund — no hassle, no pressure.

What's Included in the Guarantee?

Our money-back guarantee applies to the following services:

  • ✅ Shared Hosting — including all standard plans
  • ✅ WordPress Hosting — optimized hosting for WordPress sites

2. How to Request a Refund

Simple 3-Step Process
1
Contact Support

Email us at support@trustedglobaldc.com

2
Provide Details

Include your account info and reason

3
Receive Refund

Get refund within 5-7 business days

3. Billing & Pricing

Transparent, Flexible Pricing — No Hidden Fees

Choose a plan that fits your needs. Pay monthly, annually, or use prepaid credits — all with upfront pricing and flexible billing options.

  • ✓ Multi-currency support & automated invoicing
  • ✓ WHMCS-ready or custom billing integration
  • ✓ Volume discounts & affiliate commissions

4. Support & Migration

Expert Help When You Need It — Free Migration Included

Moving from another host? We'll migrate your sites for free and offer 24/7 expert support via live chat, email, or ticketing system.

  • ✓ Free website/server migration
  • ✓ Onboarding assistance & performance checks
  • ✓ SLA-backed technical support

5. Need Help with Refunds?

Contact Our Support Team

If you have any questions about our refund policy or need assistance with a refund request, our support team is here to help.

Email: support@trustedglobaldc.com | Response Time: Within 24 hours